Privacy Policy

Information We Collect

When you visit batonerouge.com or use our services, we collect various types of information to provide you with the best possible experience. This includes information you provide directly, such as when creating an account or contacting us, as well as information collected automatically through your use of our platform.

Personal information we collect may include your name, email address, phone number, postal address, and payment information when you make purchases. We also collect recipe preferences, cooking skill level, and dietary restrictions to personalize your experience with our quick and easy recipes platform.

• Account information including username, email, and profile details
• Recipe interaction data such as saves, ratings, and cooking attempts
• Device information including IP address, browser type, and operating system
• Usage patterns and preferences within our platform
• Communication records when you contact our support team

How We Use Your Information

Your information helps us deliver personalized recipe recommendations and improve our platform's functionality. We analyze cooking preferences to suggest recipes that match your skill level and dietary needs, making your culinary journey more enjoyable and successful.

We also use this information to send you relevant updates about new recipes, cooking tips, and platform features. Our team reviews usage patterns to identify areas for improvement and develop new features that serve our cooking community better.

Purpose	Data Used	Legal Basis
Recipe recommendations	Cooking preferences, saved recipes, ratings	Legitimate interest
Account management	Contact information, account settings	Contract performance
Customer support	Communication records, account details	Contract performance
Platform improvement	Usage analytics, feedback	Legitimate interest

Data Sharing and Third Parties

We work with trusted partners to deliver our services effectively. Payment processors handle transaction data securely, while analytics providers help us understand how users interact with our recipe platform. These partners operate under strict data protection agreements and can only use your information for specified purposes.

In certain circumstances, we may need to disclose information to comply with legal obligations, protect our rights, or ensure user safety. This might include responding to court orders, investigating potential fraud, or addressing security breaches that could affect our community.

Your Rights and Controls

Under Canadian privacy legislation, you have significant rights regarding your personal information. You can request access to see what information we hold about you, ask for corrections if something is inaccurate, or request deletion of your data in certain circumstances.

You can also control how we communicate with you. Adjust your email preferences in your account settings, or contact us directly if you want to opt out of specific communications. You maintain control over recipe recommendations by updating your preferences or clearing your cooking history.

• Access your personal information and understand how it's processed
• Request corrections to inaccurate or outdated information
• Delete your account and associated data with certain exceptions
• Restrict processing for specific purposes while keeping your account active
• Export your recipe collection and personal data in a portable format
• Object to processing based on legitimate interests

Data Security and Protection

We implement multiple layers of security to protect your information. Our servers use encryption both in transit and at rest, ensuring that your data remains secure whether it's being transmitted or stored. Regular security audits help us identify and address potential vulnerabilities before they become issues.

Access to personal information is restricted to employees who need it for their work responsibilities. Our team receives regular training on privacy practices and data handling procedures. We also maintain incident response procedures to quickly address any security concerns that might arise.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal requirements. Active account information is retained while your account remains open and for a reasonable period afterward to allow for account recovery if needed.

Recipe interaction data and preferences are typically retained for up to three years after account closure to help improve our platform. However, you can request earlier deletion of this information. Financial transaction records are kept for seven years to comply with Canadian tax and financial regulations.

International Data Transfers

While Baton Rouge operates primarily within Canada, some of our service providers may process data in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

We carefully evaluate any international data transfers and work only with providers who demonstrate adequate privacy protections. Standard contractual clauses and other approved transfer mechanisms help ensure your data receives consistent protection regardless of where it's processed.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies enable core functionality like keeping you logged in and maintaining your shopping cart. Analytics cookies help us understand which recipes are most popular and how users navigate our platform.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We respect your choices and provide clear information about how different cookies affect your experience on our recipe platform.

Children's Privacy

Our platform is designed for users aged 16 and older. We don't knowingly collect personal information from children under 16 without parental consent. If you're a parent and believe your child has provided us with personal information, please contact us so we can address this appropriately.

Family cooking accounts allow parents to create supervised profiles for younger family members interested in cooking. These accounts have additional privacy protections and limited data collection focused on age-appropriate recipe recommendations and safety features.

Policy Updates

We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. Significant changes will be communicated through email notifications to active users and prominent notices on our platform.